Insurance Advisor (Richmond)

Our Story:

Since its inception, the InsureBC Group has strived to grow our global presence and we now have over 100 offices worldwide. We recognize that times have changed and in 2017 launched one of BC’s first online, digital Agencies, allowing customers to purchase a wide range of insurance products online. We currently employ approximately 1000 employees in a variety of disciplines, including Insurance, Sales, Finance, Information Technology, Accounting, Human Resources, and Administration.

The Opportunity:

We are a rapidly growing, dynamic organization with a great success story! As an Intermediate Insurance Advisor at Citistar Insurance, you will have experience with both Autoplan and Personal Lines. The successful candidate will be sales-driven and results-oriented with a passion for helping others.  In this role, you will anticipate and proactively assist customers with a variety of insurance needs.

What a typical day looks like:

  • Assisting of walk-in Personal Lines and Autoplan clientele;
  • Process and monitor daily/weekly/monthly renewal lists;
  • Autoplan and Personal Lines transactions as required;
  • Servicing on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct are calls and process renewals;
  • Process ICBC renewals, new policies, endorsements, cancellations etc. to existing or new clients, retain existing book of business in an effort to grow book of business;
  • General administrative duties as required.

The Value you bring:

  • Level 2 General Insurance License required (or in process of obtaining)
  • Strong customer service and administration skills
  • Experience in Personal Lines and Auto plan required
  • Demonstrated ability to handle multiple priorities successfully
  • Must be able to work as part of a team as well as independently
  • Excellent Communication skills, both verbal and written
  • Advanced computer and administration skills
  • Professional experience building rapport with customers
  • Accountability and a sense of urgency

What’s in it for you?

  • Dental Care
  • Disability Insurance (STD/LTD)
  • Extended Health Care
  • Life Insurance
  • Vision Care
  • Employee Assistance Program
  • Optional Critical Illness
  • Career advancement and Education Development

Join our team!

Email your resume along with the position you are applying for to, irene_lyu@citistarinsurance.com

We thank all applicants for their interest in the InsureBC Group, however only short-listed candidates will be contacted. No phone calls please.


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