The Axis Insurance Group dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.
We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.
We’re looking for YOU.
As a Senior Account Manager, a typical day might include:
- Collaborating and regularly meeting with Account Executive(s) and the team to stay abreast of client account status
- Proactively obtaining underwriting information from potential and renewal clients
- Creating and sending submissions to underwriters (where re-marketing is required)
- Liaising with clients on the status of requests for coverage or renewal
- Presenting quotes and/or renewals to clients, obtaining orders and binding coverage with underwriters
- Maintaining a technical and service-oriented relationship with the clients and underwriters
- Providing friendly, professional service to customers and Account Executives
- Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard
- Proactively identifying coverage gaps and makes insurance and risk management recommendations
- Providing administrative support as required including, but not limited to, invoicing, Cover Notes, finance contracts, claims support, Accounts Receivable, etc.
- Ensuring all documents are accurate and accounts are kept in an orderly manner
- Assisting Account Executive(s) in the placement of new business opportunities. This involves, but is not limited to:
- Initiating communication with the prospect and Axis team members as required after the Account Executive(s) has made initial contact
- Developing an understanding of the prospect’s risk profile and industry
- Identifying necessary lines of coverage
- Determining best insurers to place coverage, liaising with insurers (national & overseas) and collaborating with internal broking/Account Management staff for further market intel
- Updating the Market Sheet used by the team for new business risk placements for future use and reference
- Developing a working relationship with the prospect/insured
- Working with a Junior Account Manager(s) to facilitate administration and knowledge support
- Preparing and presenting client proposals - or forwarding to Account Executive(s) to review and present
You are passionate about:
- Providing friendly, professional service
- Making a positive difference to those around you
- Sharing ideas and working with a great team of proactive, innovative thinkers
- Learning, growing, and pushing past barriers
- Living with integrity
- Taking ownership of your work and actions
You’re outstanding at:
- Organization! Organization! Organization!
- Staying on top of priorities & managing expectations
- Paying attention to the little things that make a big difference
- Getting stuff done
- Working behind the scenes to ensure an exceptional customer experience
Must Haves:
- Minimum 5 years Commercial insurance experience, consistently meeting internal core competencies
- General Insurance Agent Level 2 license through the Insurance Council of British Columbia or equivalent license in the individual’s province of residence, with the ability to obtain a British Columbia license
- CAIB, CIP, CRM or other insurance designations considered an asset
- Post Secondary Degree considered an asset
- Experience using EPIC broker management system an asset
You want a leg up?
- Experience in Applied Epic broker management system
What’s in it for YOU?
- Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!
- Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
- Competitive Employee Benefits Plan. Axis has customized medical, dental, long-term disability, AD&D, critical illness, life insurance, and EAP coverage for you & your family.
- Work/Life Balance. We offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU
We’re excited to meet YOU!
Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.
Find us at: