Producer Administrator & Customer Service Representative
Join Our Growing Team!
We are currently seeking an individual with a Level 2 general insurance license to join our team. This is a full-time position.
Valley-Wide Insurance Services is a rapidly growing general insurance brokerage with two locations in Abbotsford. We provide all lines of insurance products to individual and corporate clients in BC. Our team is customer-focused and dedicated to being the leader in customer service.
The successful candidate will hold an active general insurance license, with a minimum of 2 years experience in a brokerage servicing customers in all lines (Personal & Commercial Lines as well as Autoplan).
This individual will be service oriented, self-motivated, willing to learn and flexible. Possesses a good working knowledge of applications such as Word, Excel, Outlook & Basic customer management systems such as Power Broker and Autolink and be technologically inclined.
Responsibilities Include:
- Focus on administration of producer book of business and office house accounts
- Providing superior client service for all lines of insurance policies and ICBC
- Keep current on underwriting rules and workflow processes
- General reception to telephone and clients in office as necessary
- Input and maintain client database and client files
- Process insurance applications, binders & certificates and ICBC transactions
- Track new business process to completion
- Analyzing renewals, negotiating with insurance companies and remarket existing insurance policies where necessary
- Resolve client questions/problems (or refer to producer if appropriate)
- Process client endorsements and change requests (address, banking changes, etc)
- Involvement calendar administration and managing correspondence on behalf of producer
- Other administrative duties as requested and required
What we Offer:
- Competitive wage
- Group benefits plan including extended medical and dental
Level 2 General Insurance License Required but an experienced Level 1 will be given consideration.
To apply, please forward your resume to teresa@valleywideinsurance.ca