Location: Surrey, BC (Cascade Insurance)
Employment Type: Full-time
Our Story
At InsureBC, we’ve expanded to over 100 offices worldwide and launched one of BC’s first online, digital agencies in 2017. We strive to redefine insurance by combing cutting edge technology and exceptional service. With a team of approximately 1000 professionals across diverse disciplines, we’re growing faster than ever.
Why Join Us?
- Dynamic innovative work environment
- Career growth and development opportunities, including support for upgrading your insurance license
- Supportive and collaborative team culture
- Comprehensive compensation package
The Role
As a Customer Service Representative, you’ll play a key role in providing exceptional front-line customer service for Personal Lines and Autoplan policies. You’ll focus on retaining and developing client accounts, quoting, and placing new business. You will be required to work out of our Surrey office.
What You’ll Do
- Process new and renewal Personal Lines business
- Handle ICBC transactions, including closing batches and managing POS machines
- Service Travel insurance clients
- Processing and servicing Travel Insurance clients
- Cross-sell and upsell insurance products to existing clients
- Manage phone inquiries as needed
- Assist with administrative tasks and projects as required
About you
- Customer-oriented, passionate about helping others
- Hold a Level 1 BC Insurance License (Level 2 preferred)
- Minimum one year experience in Auto (ICBC) and 6 months in Personal Lines
- Strong communication skills, both verbal and written
- Advanced computer skills (MS Office Suite, CRMS)
- Willing to grow and develop within a fast-paced environment
- High degree of attention to detail and accuracy
- Excellent organization and time-management skills
- Team player with a positive attitude
Inclusivity
InsureBC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Today!
Send your resumes to rmanhas@insurebc.ca referenceing the position title.
We thank all applicants for their interest in this position, however only short-listed candidates will be contacted. No phone calls please.
In order to be eligible for this position, you must be legally entitled to work in Canada for our company.
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