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Senior Insurance Rep

Integris Credit Union is excited to offer a full-time, permanent opportunity as a Senior Insurance Rep in our 5th & Central Branch.

The successful candidate will be passionate and energetic about progressing in their career as an Insurance Professional, with a commitment to provide outstanding customer service related to insurance services and sales.

 Primary Responsibilities:  The successful candidate will be passionate about progressing in their career as an Insurance Professional, with a commitment to provide outstanding customer service related to insurance services and sales. To be successful in this role, your will work closely with the Insurance team lead, and play a key role in ensuring smooth operations and exceptional service delivery to our members on their personal lines of insurance. Your responsibilities will span various aspects of insurance, from client education to relationship management and team support. By leveraging your expertise, you’ll contribute to our ongoing commitment to excellence and client satisfaction! Join us in shaping the future of insurance services and be part of our insurance team dedicated to continuous improvement and outstanding performance at our Prince George 5th & Central Branch.

 What You Will Bring to this Role:

  • A level 2 insurance license
  • Great communication skills, with an ability to articulate clearly and concisely to transfer information to members
  • Terrific listening skills to engage with members to identify their financial needs and provide solutions by suggesting the appropriate product/service.

Salary range for Senior Insurance Rep: $29.42 to $37.85 per hour

Total Rewards: In addition to salary our total rewards, includes a comprehensive compensation package beyond salary, including: 

  • Employer paid pension plan.
  • Generous paid time off options to foster work-life-family balance.
  • Extended health & dental benefits.
  • Time off for Volunteering.
  • Vision Care.
  • Short-term and Long-term disability insurance.

Main Accountabilities:

Accepts responsibility for, and develops expertise in all areas (i.e. ICBC, personal lines, commercial). Provides back up and support in all areas.  Develops knowledge in supervision and training, marketing, sales, leadership, etc. May be required to assume some supervisory responsibilities.

Service & Sales

  •  Working with the Branch Manager, ensures that appropriate insurance practices, policies and procedures are maintained.
  •  Continuously researches best practice ideas to increase the agency’s competitive advantage.
  • Working with Branch Manager in the resolution of high-level member service issues and complaints by implementing resolutions beneficial to the member and Integris. 

Products & Service Knowledge & Application

  • Provides support services for large and/or significant client accounts.
  • Acquires, maintains, and upgrades knowledge of products including changes in prices and benefits provided by insurers.

Support & Back-Up

  • Provides mentoring and coaching to Insurance Reps 1 – 3.
  • Identifies processes aimed at enhancing department efficiency.
  • Create and support an environment where staff actively participates in continuous improvement to business processes. 
  • Provides Administrative support to Insurance Manager in areas of Insurer contracts / relationships, Report Development, Information tracking and formal presentations.  

Leadership & Teamwork:

  • Proactive role model for other insurance staff and models professionalism within the role.
  • Provides guidance and an appropriate level of support services when needed.
  • Provides a leadership role within the branch, fostering effective relationships and motivation within the team.

Technical Knowledge:

  • 5 plus years of Insurance experience.
  • Expert knowledge and understanding of technical skills and personal knowledge of insurance products.
  • CAIB 1 – 4 or industry equivalent.
  • Minimum continuing education credits mandatory for licensing.      

 

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