We are currently seeking a detail-oriented Customer Service Representaitve in our Personal Lines Team. Candidates who may not meet the minimum qualifications but possess relevant skills and a strong desire to learn, may be considered for an alternative, junior role.
REQUIREMENTS:
- Level 2 General Insurance Licence
- Minimum two years of experience in Autoplan and Personal Lines
- Excellent interpersonal, written and verbal communication skills
- Proficient in English; Mandarin/Cantonese an asset
- Proficient in Microsoft Word, Excel, Outlook, Applied Rating Service, ICBC and other Insurers' portals
- Good technical insurance knowledge of coverages
- Excellent attention to detail to ensure accuracy
- Team player with strong work ethic
DUTIES AND RESPONSIBILITES:
- provide outstanding service and recommend products to clients
- respond and process new business and endorsements
- manage renewals by reviewing and remarket as needed
- review and ensure accuracy of policy documentation from Insurers
- maintain accurate records and digital documents for all transactions
- coverage for ICBC transactions and related duties
- collabarate effectively with team members and support for producers
- priortize duties effectively and proactively
- perform other related duties and responsibilities as a CSR
- provide support to Commercial Lines if opportunity arises
Please email your resume and cover letter to: admin@prominenceinsurance.ca
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