Insurance Broker Customer Service Representative (Cantonese/Mandarin + English)

We’re looking for friendly, professional, and motivated Level 1 or Level 2 licensed insurance brokers who can provide exceptional service to our valued clients — in both English and Cantonese and/or Mandarin.

At Jack Chow Insurance, we pride ourselves on being one of Vancouver’s most respected and recognizable brokerages, serving generations of customers from our landmark Chinatown location. Our clients know us for our trust, tradition, and outstanding customer care, and we’re proud that our reputation extends well beyond Vancouver.

What You’ll Do:

  • Provide in-office service and sales for Autoplan and General Insurance.
  • Assist clients with professionalism and warmth, ensuring a smooth, positive experience.
  • Communicate clearly in English and Cantonese and/or Mandarin to serve our diverse community.
  • Work collaboratively with a supportive, close-knit team that values excellence and respect.

What We Offer:

  • Competitive compensation and benefits.
  • A positive, welcoming, and safe work environment you’ll truly enjoy being part of.
  • Convenient Chinatown location — easily accessible and surrounded by great food and culture!
  • The chance to build lasting relationships with appreciative, loyal clients.

If you’re an experienced broker with great people skills and a passion for helping others, we’d love to meet you.

Please email your resume to rod@jackchow.com — qualified candidates will be contacted for an in-person interview.

We look forward to welcoming you to our team!