Join Our Team in Beautiful Prince Rupert!
Tired of the day-to-day grind, long commutes, and endless traffic?
If you’re craving a calmer pace of life where the ocean is minutes away and community still means something, this is the lifestyle for you.
AC&D Insurance (Prince Rupert), part of the InsureBC Group, is looking for a part-time or full-time Auto & Personal Lines Representative to join our friendly local office.
Why Prince Rupert
Nestled on BC’s stunning North Coast, Prince Rupert offers a rare balance of natural beauty and opportunity. Whether you enjoy kayaking in sheltered coves, hiking through old-growth forests, or connecting with a close-knit community, this coastal town lets you trade traffic for tranquility.
With affordable living, rich Indigenous culture, and one of Canada’s most important port economies, Prince Rupert is a hidden gem, the perfect place to build your career while enjoying a relaxed, rewarding lifestyle
About Us:
AC&D (Prince Rupert) is part of The InsureBC Group; one of the largest insurance broker networks in British Columbia with over 95 locations. We offer a positive work environment, solid opportunity for personal growth as well as a competitive compensation package.
The Role:
We are looking for an entrepreneur to lead our team at our office in Prince Rupert. As Branch Manager you will be in charge of the day-to-day operations including recruiting, coaching, and assisting to grow the book of business. If you have management experience, are self-driven, with a passion for delivering outstanding service, we want to hear from you!
Specific Responsibilities Include:
- Management:
- Manages office and issues concerning staffing, scheduling, performance management, training, mentoring, employee recognition, procedures, and development.
- Ensures performance appraisals are completed and administered for each direct report in a timely manner and takes appropriate measures are in place if employee’s performance is not meeting expectations.
- Keeps staff informed any work-related updates and industry regulated changes or information.
- Provides ongoing coaching for staff, assisting in building rapport and deepening customer relationships.
- Customer Service:
- Manages expectations for exceptional customer service.
- Resolves customer inquiries and complaints in a timely manner.
- Communicates InsureBC’s position on regulations, policies, and procedures.
- Maintains a strong focus on customer retention.
- Operations:
- Directs, controls, and/or delegates the daily operations to include the management of security procedures, audit control, end of day reporting, physical branch maintenance, and adherence to policies and procedures.
- Assumes responsibility for proper branch and closing procedures.
- Maintenance and growth of Book of Business.
- Community Involvement:
- Creates a partnership with the community and with others in the InsureBC Group, promoting a positive image of the company.
Qualifications:
- Minimum Level 2 BC Insurance License
- Minimum 5 years of Personal Lines & Autoplan experience
- Commercial Lines experience
- Minimum 3 years of management experience
- Great command of the English language (verbal and written)
- Excellent attention to detail and accuracy
- Proven experience leading a team in a professional office environment
- Strong interpersonal, communication, and customer service skills required
- PowerBroker experience considered an asset
- Proficiency with MS Office tools and ability to learn and utilize new systems
Benefits:
- Dental and vision care
- Disability insurance (STD/LTD)
- Extended health care
- Life insurance
- Employee Assistance Program
- Optional Critical Illness
How to Apply:
Please email your resume, along with the role, and location you are applying for to nfederucci@insurebc.ca
We thank all applicants for their interest in InsureBC, however only short-listed candidates will be contacted. No phone calls please.
To be considered for this role, applicants must be able to legally work in Canada for our company.
This posting will be up until filled.
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