Location: Port Coquitlam, BC
Tricity Insurance
Are you ready to accelerate or start your career in the insurance industry?
We’re looking for a motivated and experienced individual to join our team as a Level 2 Insurance Advisor. In this role, you’ll support clients with all of their insurance needs, including ICBC auto insurance, travel, condo, home and other Personal Insurance products. This is a full-time position, based out of our Port Coquitlam office, and requires on-site work.
What You'll Do
- Deliver exceptional customer service by assisting clients with their auto, travel, home, and other insurance needs
- Assist with ICBC walk-in clients, batching, stock orders, and daily office operations including administrative tasks and handling
- Manager and process policy renewals in a timely manner while maintaining high levels of client retention
- Provide insurance quotations by identifying client needs and offering expert advice to ensure appropriate coverage
- Support clients throughout the claims process
- Assist team members as needed and perform additional duties as required
- Build and maintain strong client relationships to support new business, retention, and customer satisfaction
What we’re looking for
- Level 2 insurance license required
- Autoplan and Personal Lines experience required
- Excellent command of English, verbal and written
- Strong knowledge of insurance products, ICBC procedures, and brokerage software
- Proficient in office software, portals, and communication tools
- Exceptional customer service and communication skill
- Detail-oriented with strong organizational abilities
- Capable of prioritizing tasks and meeting deadlines
- Analytical thinker with problem-solving silks
- Adaptable, team-player with a positive, professional attitude
- Willing to work flexible shifts
We are Proud to Offer
- Competitive base salary with potential commission
- Tuition reimbursement for education
- Training and career development opportunities
- Dental and vision coverage and extended health care
- Disability (STD/LTD)
- Life insurance
- Employee Assistance Program (EAP)
- Optional Critical Illness
- Three weeks vacation (after 3-month probationary period)
- A close-knit, supportive, team-oriented environment
About Us
Tri-City is proud to be part of the InsureBC Group; one of the largest Brokerages in British Columbia. With over 100 offices worldwide and approximately 1000 employees, we offer a dynamic and forward-thinking work environment. In 2017, we launched one of BC’s first online digital agencies, allowing customers to purchase a wide range of insurance products online.
If you're passionate about helping people and want to build a long-term career in a stable rewarding environment, we want to hear from you!
Email your resume and specify the position you’re applying for, to rgill@insurebc.ca
We appreciate all applications, however only shortlisted candidates will be contacted. No phone calls please.
Applicants must be legally eligible to work in Canada. This posting will remain open until the position is filled.
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