Level 1 Insurance Advisor
Location: Surrey, BC
Job Type: Part- Time (Approx. 20 hours per week)
About the Role
We are seeking a motivated and customer-focused Insurance Advisor with a Level 1 General Insurance License to join our team. We welcome applicants at all levels of their insurance career who are eager to learn and growth with us. This is a permanent, part-time in-office position suited to someone who enjoys providing exceptional customer service and helping clients find the right insurance solutions for their needs. The successful candidate will be a collaborative team player with strong communication and interpersonal skills. The role will primarily focus on Autoplan with opportunities to expand into Personal Lines, Commercial Lines and other insurance areas of insurance as your skills and experience evolves.
Responsibilities include but are not limited to:
- Process ICBC Autoplan transactions including new policies, renewals, changes, and cancellations
- Assess client needs and recommend appropriate insurance coverage options
- Assist walk-in clients with ICBC transactions and inquiries
- Answer incoming telephone calls and respond to client inquiries
- Assist clients in identifying and meeting their insurance needs
- Deliver exceptional customer service while building positive client relationships
- Assist with other lines of business including Personal Lines and Commercial Lines
- Maintain current knowledge of ICBC requirements, insurance products, and procedures
- Ensure all transactions and documentations are accurate and completed in accordance with regulatory and company requirements
Qualifications
- Level 1 General Insurance License
- Minimum of 1 year of insurance industry experience preferred
- Must have experience with ICBC Autoplan transactions
- Previous experience with other lines of insurance is an asset
- Strong verbal and written English communication skills
- Excellent customer service and interpersonal skills
- Strong organizational and time management abilities
- Ability to work independently and collaboratively in a team environment
- Professional, detail-oriented, and committed to delivering exceptional customer service
What We Offer
- Competitive compensation based on experience, qualifications, and licensing
- Comprehensive group benefits including:
- Extended health and dental, and vision care
- Life Insurance
- Employee Assistance Program (EAP)
- A supportive and collaborative work environment
- Opportunities for ongoing professional growth and development
About Us
Cascade (Surrey) Insurance is proud to be part of the InsureBC Group; one of the largest Brokerages in British Columbia. With over 100 offices worldwide and approximately 1000 employees, we offer a dynamic and forward-thinking work environment. In 2017, we launched one of BC’s first online digital agencies, allowing customers to purchase a wide range of insurance products online.
If you're passionate about helping people and want to build a long-term career in a stable rewarding environment, we want to hear from you!
How to Apply
Please email your resume and specify the position you’re applying for to rmanhas@cascadeinsurance.ca
We appreciate all applications; however, only shortlisted candidates will be contacted. No phone calls please.
Applicants must be legally authorized to work in Canada. This posting will remain open until the position is filled.
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