Personal Lines and Autoplan CSR

Our UBC office is looking for a PART TIME or FULL TIME experienced Personal Lines & Autoplan Agent to join our Team!!

What We Offer

  • Full Time Position (Tues - Sat) or Part Time Position (Wed, Fri & Sat)
  • Competative Salary plus Commissions
  • Extended Health & Dental Benefits (minimum work hours required)
  • Education and Training with career development opportunities
  • A Relaxed Atmosphere

Duties & Responsibility

  • Responsible to help with ICBC walk-in clients, ICBC Batching and Stock Orders
  • Manage a book of business and strong client relationships through contact via phone, letters and emails
  • Manage and process policy renewals on a timely basis and maintain high levels of client retention
  • Provide insurance quotations by engaging with clients to determine their needs and provide expert advise to ensure the best coverage for them
  • Support clients with their Claims Process
  • Assist other staff as needed and perform other duties as required


  • Must have a Level 1 license (Level 2 license is an asset) and minimum of 6 Months working experience
  • Must be Fluent in English and be able to speak/communicate in Mandarin Chinese
  • Excellent customer service and sales skills with good verbal and written communication
  • Strong time management skills and the ability to multi-task
  • Experience and working knowledge with Microsoft Office (Word/Excel)
  • Experience and working knowledge with various insurance company broker portals for policy inquiries & quoting
  • Working knowledge with Power Broker and Applied Rating is an asset
  • Flexible schedule 

We are part of the InsureBC Group with a vast number of offices throughout BC. To apply for this position, please send your resume and cover letter to Adam Leyk at   No phone calls please. 

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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