Customer Representative Trainee

Park Georgia Insurance Agencies (PGI) has a few full-time CSR openings across their 6 locations: North Vancouver, Vancouver West, Burnaby, and 3 locations in Richmond. Although PGI normally only considers applicants with a minimum Level 1 license, we are now also considering applications from those with little or no insurance experience, but keen to join this stable and rewarding insurance industry. Preference will also be given to those with additional language skills, like Cantonese and/or Mandarin. Our offices foster flexible working environments with great teams already in place, however as we continue to grow we are looking for more insurance professionals to grow with us and develop long-lasting relationships with new and existing clients.

Responsibilities include, but not limited to: 

  • Greet walk-in customers and answer phone calls, assist with general inquiries
  • Process ICBC transaction & batching
  • Process personal line renewal and invoicing 
  • Administration and clerical duties 

What we offer:
Competitive starting salary based on past experience and qualifications and year end bonus
Comprehensive medical and dental benefits
Built in growth opportunities and subsidized continued education programs
A diverse staff group with a flexible & fun working environment

Desired Skills:
Level 1 General Insurance License, preferred
> 6 Months insurance experience, preferred
History of excellence with providing customer service to potential and existing clients
Sales experience
Flexibility in working hours
Previous exposure to Personal Lines Insurance an asset
Medium proficiency/experience in working with Microsoft Windows PC's
Experience working on TAM
Strong English skills, both verbal and written
Multi-lingual skills an asset
Team player - office experience
Professional demeanor

About Park Georgia Insurance Agencies:
Park Georgia Insurance Agencies (PGI) is an independently owned and operated insurance brokerage. We operate six convenient locations throughout the Greater Vancouver Region with over 60 highly trained employees. PGI commenced operations in 1985 and specializes in a wide range of insurance products including Home, Auto, Life, and Travel. Our commercial insurance department can handle anything from a small contractor to large commercial enterprises. With over 35 years of experience and industry leading customer service, we have the right people and products to exceed your expectations.

Note: Applications will be sent to