At the heart of our reputation and our continued success is putting our clients at the center of everything we do as a team; listening to what our clients need, offering them the right solutions, and making it easy for them to do business with us, it’s important that we do so with the highest standards of ethical and professional behavior. A big part of building a strong innovative, relationship-oriented brokerage is a shared commitment to our values of trust, teamwork and accountability. Fulfilling this commitment – both individually and collectively – is a top priority. Our service is built on the values of inclusion, self-determination, and the power of individuals to grow and change. We bring passion to our work and we are committed to the people we serve.
What we offer:
- Competitive salary + commissions
- Diverse mix of staff and demonstrated work/life balance
- Career growth opportunities and continuing education programs
- 4 Weeks Holidays
- Your Birthday Off
- 1 Paid Day to Volunteer
- RRSP Program
- Years of Service Recognition
- We believe in having a joyful and happy workplace
The role will:
- Support our clients with their autoplan, property and travel insurance needs
- Engage with clients to determine their needs and provide expert advice to ensure the best coverage for them
- Maintain and manage a book of business and strong client relationships through proactive contact via phone and email
- Develop new business opportunities by securing expiry dates and cross-selling
- Manage and process renewals on a timely basis and maintain high levels of client retention
- Support clients in the claims process
Here’s what you bring:
- High School graduate
- Insurance Broker level 1 or 2
- Competency with Epic BMS and ICBC Autoplan systems
- Comfortable contacting underwriters and adjusters to discuss guidelines and policy
- High level of motivation, excellent time management skills, and versatility
- A natural ability at building authentic client relationships and functioning as part of a team
- Demonstrated ability to maintain confidentiality and to exercise discretion
- Strong work ethic without sacrificing your ability to have fun on the job
- Fluency in multiple languages is considered an asset
Please contact Joanne Dafoe at 604-276-0244 or by email at joanne@brokercanada.ca
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