Insurance Account Manager - Private Client

The Axis Insurance Group dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU.

As an Account Manager - Private Client, a typical day might include:

  • Regularly meets with Account Executive(s) to stay abreast of client file status
  • Manages activities and incoming requests from the Account Executive(s) in a timely manner
  • Demonstrates and applies knowledge of binding authorities, insurer portals, risk management, and policy wordings
  • Negotiates new & renewal business terms with insurers
  • Creates and sends submissions to underwriters
  • Creates Binders, as needed
  • Handles claims administration, including reporting to insurer and updating clients on claims status
  • Ensures all documentation is accurate and accounts are kept in an orderly manner
  • Creates Stewardship Reports and Annual Premium Comparisons
  • Processes endorsements, cancellations, renewals, and new business
  • Sends policy documents to clients
  • Monitoring the expiration list
  • Other duties, as assigned 

You are passionate about:

  • Providing friendly, professional service
  • Making a positive difference to those around you
  • Sharing ideas and working with a great team of proactive, innovative thinkers
  • Learning, growing, and pushing past barriers
  • Living with integrity
  • Taking ownership of your work and actions

You’re outstanding at:

  • Organization! Organization! Organization!
  • Staying on top of priorities & managing expectations
  • Paying attention to the little things that make a big difference
  • Getting stuff done
  • Working behind the scenes to ensure an exceptional customer experience

Must Haves:

  • Minimum 3 years’ Personal Lines Insurance experience
  • General Insurance Agent Level II license through the Insurance Council of British Columbia or equivalent license in the individual’s province of residence, with the ability to obtain a British Columbia license
  • Active pursuit of CAIB, CIP, CRM, or other insurance designations, considered an asset
  • Experience using Epic broker management system an asset
  • Attention to detail and the ability to prioritize tasks in a fast past environment is essential
  • Strong communication skills and confidence to speak directly with clients
  • Proactive and self motivated

You want a leg up?

  • Experience in Applied Epic broker management system

What’s in it for YOU?

  • Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!
  • Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
  • Competitive Employee Benefits Plan. Axis has customized medical, dental, long-term disability, AD&D, critical illness, life insurance, and EAP coverage for you & your family.
  • Work/Life Balance. We offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU.

We’re excited to meet YOU!

Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.


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