Job Summary
S&S Insurance is looking to expand our team with dedicated Personal Lines Insurance Advisors at our Delta and Surrey, BC locations. If you hold a General Insurance Level 2 License (or a Level 1 License and are actively working towards Level 2 certification), and have at least one year of experience in an insurance office, we invite you to apply. Join us to provide tailored insurance solutions and deliver exceptional client experiences.
Key Responsibilities
- Provide comprehensive customer service for both ICBC and personal insurance clients, ensuring a high level of satisfaction and efficiency for walk-in clientele.
- Manage new business acquisitions and process endorsements for personal lines, adhering to company and industry standards.
- Maintain detailed, accurate notes within our paperless environment using the Epic computer system.
- Ensure all client activities and follow-ups are updated and completed in a timely manner.
- Support the Accounts Receivable process with diligence and accuracy.
What We Offer
- Competitive salary evaluated based on your qualifications, experience, and hours worked.
- Comprehensive medical and dental benefits.
- Opportunities for professional growth and advancement within the company.
- A supportive and collaborative work environment.
Qualifications & Skills
- Possession of a General Insurance Level 2 License, or Level 1 with a commitment to achieving Level 2 within 6 months (Level 2 preferred).
- A minimum of one year of experience working in an insurance office, with exposure to personal lines.
- Familiarity with auto insurance practices and procedures, with the ability to assist when needed.
- Strong communication skills, both verbal and written, with a focus on delivering exceptional customer service.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Flexibility to adapt to changing job duties or hours as required by the business.
- Experience working with the Epic management system is highly preferred.
- Proficiency in Microsoft Word and Excel, with a general comfort level using other computer systems.
How to Apply
To apply, please send your resume to pl@sandsinsurance.ca. We appreciate your interest in S&S Insurance and look forward to reviewing your application.
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