Senior Insurance Advisor
About Us:
InsureBC is one of the largest insurance brokerage groups in BC. For more than 35 years, we have been delivering top-quality insurance expertise and services to our valued customers. With the head office in Vancouver and over 95 offices within BC and around the world, you can find our offices in every corner of the city. As we continue to grow our company and our markets, find out how you can grow your career with us.
The Role:
The successful candidate will be self-driven with a solid understanding of Autoplan and Personal Lines knowledge and experience. As an effective communicator, you will contribute to the overall growth of the organization by maintaining and growing the book of business, and promoting a superior customer-focussed experience, and supportive team environment.
About you:
- Deliver exceptional customer service with a focus on client needs
- Assist with walk-in Personal Lines and Autoplan clientele, including providing quotes, invoices
- Process and monitor daily/weekly/monthly renewal lists
- Review policies for changes and accuracy, and collect premiums
- Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct are calls and process renewals
- Process ICBC renewals, new policies, endorsements, cancellations etc. to existing or new clients, retain existing book of business in an effort to grow book of business
- General administrative duties as required
Qualifications:
- Level 2 General Insurance license from the Insurance Council of British Columbia
- Minimum 3 years of Insurance experience in Personal Lines and ICBC Auto plan
- Proficiency in MS office products and strong computer skills
- Superior interpersonal and relationship building skills
- Strong attention to detail, ability to multi-task and prioritize competing priorities
- Demonstrated ability to communicate effectively and clearly, both verbally and in writing
- Ability to effectively multi-task between a variety of tasks, projects and deadlines
- Proven sales techniques able to support continued revenue growth
- Problem-solving and conflict resolution with both clients and team members
- Superior time management, organization and process management skills that ensure consistent quality of service delivery
We offer a competitive compensation package including:
- Dental and vision care
- Disability insurance (STD/LTD)
- Extended health care
- Life insurance
- Employee Assistance Program
- Optional critical illness
- Commission earnings
- Opportunities for professional development and career advancement
How to Apply:
To be considered for this role, you must be legally able to work for our company in Canada.
Please email your resume along with the position, and name of agency you are applying for to careers@insurebc.ca
We thank all applicants for their interest in InsureBC, however only short-listed candidates will be contacted. No phone calls please.
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