About Us:
Since it’s inception, the InsureBC Group has strived to grow our global presence and we now have over 100 offices worldwide. We recognize that times have changed and in 2017 launched one of BC’s first online, digital Agencies, allowing customers to purchase a wide range of insurance products online. We currently employ approximately 1000 employees in a variety of disciplines, including Insurance, Sales, Finance, Information Technology, Accounting, Human Resources, and Administration.
The Role:
Location: Lower Mainland
InsureBC is looking for an energetic, and charismatic Operations Manager to lead one of our commercially centric brokerage locations. In this important role, you will be tasked with building and maintaining an engaged team, while helping people to reach their full potential, thereby helping the brokerage to maximize revenues. In this role, there will be significant exposure to working with the partners of the brokerage and you will also have interaction with the Head Office team at InsureBC. As a proven Insurance Professional, you will not only bring leadership skills to the table, you will have the ability to also handle a small book of assigned business, in order to stay on top of the emerging issues in the business. It is imperative that you have the academic credentials that will enable you to become the Nominee of the brokerage.
Specific Responsibilities:
- Management of the office, including but not limited to, hiring, training, and mentoring staff;
- Become the brokerage Nominee;
- Establishing and maintaining high employee engagement;
- Helping to establish procedures, best practices, and other workflows to create a framework from which the office, and all of its staff will operate;
- Managing a small assigned book of house business, that will be comprised of both Personal and Commercial Lines Accounts;
- Occasionally assisting staff with their transactions;
- Conducting audits;
- Claims advocacy on claims that need elevated support;
- Responsible for conducting Performance Reviews of staff;
- Occasionally representing the brokerage at industry functions;
- Assisting with commission reviews and approvals;
- Liaising with accounting to resolve discrepancies;
- Miscellaneous management duties as required.
Qualifications:
- Minimum Bachelor’s Degree
- Minimum Level 2 insurance license, level 3 preferred
- Minimum 5 years in a leadership role
- Experience in managing and supporting a team of direct and indirect reports.
- Minimum 3 years’ experience in the insurance industry
- Previous experience in a Project Management or similar role is an asset.
- Outstanding verbal and written communication skills
- Strong strategic, quantitative, and analytical experience.
- Customer-oriented focus, and meticulous attention to detail
- Excellent interpersonal skills for cross-organizational collaboration and client interaction.
- Proficient with technology, computer applications, including MS Office Suite (Excel, Word, PowerPoint, Outlook)
- A collaborative mindset, working effectively within a team to achieve shared goals, while fostering a positive and sportive work culture.
- Valid BC driver’s license and willingness to travel as required.
What We Offer:
- Dental and vison Care
- Disability Insurance (STD/LTD)
- Extended Health Care
- Life Insurance
- Employee Assistance Program
- Optional Critical Illness
- Career advancement and Education Development
Join our team!
Email your resume to jsingh@insurebc.ca and reference what position you are applying for.
We thank all applicants for their interest in the InsureBC Group, however only short-listed candidates will be contacted.
To be considered for this role, you will need to be legally able to work for our company in Canada.
This posting will be up until position is filled.
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