Sussex Insurance Agency – Maple Ridge, 11850 224th Street (inside Walmart) is looking for a Full Time Autoplan Supervisor with Personal Lines experience. This is NOT a trainee position, the successful candiate must have completed the Fundamentals of Insurance and have at least a minimum 1 year of autoplan & personal lines experience.
What we are looking for:
- Ability to lead a team of 5-6 insurance brokers.
- Desire to provide excellent customer service to our clients and provide training, leadership & knowledge to junior agents.
- Must be comfortable dealing with a high volume of customers.
- Solid team player who can also work effectively independently.
- Confident and personable with a positive and upbeat attitude.
- Excellent verbal communication skills.
- Professional telephone manners
- Attention to detail
Skills you can bring:
- Minimum Leve 1 license (working on level 2)
- Knowledge of ICBC policies and procedures
- Autobroker
- Personal Lines
- Travel Insurance
- Private Auto
- Computer skills (Word, Excel, Outlook, SharePoint)
- Ability to work with various company portals
- Ability to identify gaps in coverage and offer additional products to address
- Ability to keep detailed notes in Broker Management System (Paperless Environment)
- Keep abeyances updated and current
Responsibilities
- Training, mentoring & support of junior & new agents.
- Provide exceptional customer service and professional advice to all clients or potential clients.
- Sales and service (including upselling) of all ICBC related products.
- Sales and cross sell of other insurance products or services offered, including but not limited to Private Auto, Personal Lines, Travel, Business, Marine, RV Insurance.
- Participate in upsell & cross selling incentives
- Batching, inventory, plate return, bank deposits and other ICBC related duties
- Light office cleaning
What we offer
- Competitive total compensation package made up of wage, commission, & performance-based incentives
- Comprehensive benefits package including extended medical, dental & vision
- Extensive opportunities to train and develop both professionally and personally
- Fun & relaxed office environment
If you are interested in joining a growing, team-based agency, then we want to hear from you.
To apply please submit your resume or email it to mapleridgemanagement@sussexinsurance.com
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